Diablo 2: Resurrected players sometimes, unfortunately, encounter an error message that prevents them from loading into their characters. The error reads: “Unable to enter game. This character is already in a game on the server. Try Again. ". This error is persistent in Diablo 2: resurrected and frustrating for players wishing to play the new Blizzard title.
However, it's unclear when the "character already on server" error will receive an official fix, and Blizzard is aware and is currently working on the issue. Fortunately, you can try to fix this error yourself in a few steps. Here's how to fix the "character already on server" error in Diablo 2: Risen.
[[#D2R]Server issues have been resolved. We are still continuing to investigate characters getting stuck in games and the game being unable to launch for some players.
— Blizzard CS - The Americas (@BlizzardCS) September 24, 2022
Diablo 2 Resurrected: How to Fix Character Already on Server Error
The first method you should try is to create a new character, return to the character select screen, and then select the original character you were trying to play. This was the most common fix when the problem persisted during beta testing of the game. However, it's not guaranteed to work, so proceed to step two if you're still getting the "character already on server" error. ".
Open Task Manager (Ctrl+Shift+Esc) and find the Battle.net application in the list of running programs. Close the app, relaunch Diablo 2: Risen, and try loading into the character you want to play as.
If the above methods didn't work, the only option is to play offline until Blizzard implements an official fix. The endemic server issues when Diablo 2: Resurrected launched were quickly fixed by Blizzard, meaning the "character already on server" error will be fixed as soon as possible.
Interestingly, similar errors, known as Error 37 and Error 3006, were abundant when Diablo 3 launched in 2022. Hilarious memes and videos born out of the chaos and frustrations, including the classic “Francis Diablo 3 Rage” video from Boogie2988.
While you wait for a fix, check out our guide on how to identify Unidentified Items, a Core Mechanic in Diablo 2: Risen, or how to access the strange Secret Cow Level.
Diablo 2: Resurrected is available now on PC, PS4, PS5, Xbox One, Xbox Series X and Nintendo Switch.