Genshin Impact Cross-Save: How to Link PlayStation and PC/Mobile Accounts

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Marie-Ange Demory
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Cross-save has always been present between the PC and mobile versions of Genshin Impact, but the version 2.0 update now allows PlayStation users to link their accounts and enable cross-save. Whether you want to take your PS4 save on the go with the mobile version or grab your mobile save on your brand new PS5, this new update is for you. There are a few issues with the account linking system though, so you may run into some issues. Here's how to link your Mihoyo and PlayStation accounts for Genshin Impact cross-save on PlayStation, mobile, and PC.



How to Link PS4/PS5 Account to PC/Mobile

All you need to do to enable cross-save in Genshin Impact is to link your Mihoyo and PlayStation Network accounts. If you want to transfer your PSN backup to PC/Mobile, just follow these steps:

  • Log in to Genshin Impact on PS4/PS5
  • Go to Settings>Account>User Center>Link Account
  • Link your PSN account to an email address that is NOT already associated with a Mihoyo account

As long as you link your PSN to a new email that has not saved any Genshin Impact progress on another platform, then you will be able to login on PC/Mobile using that email address.

How to Link PC/Mobile Account to PS4/PS5

If you want to transfer your PC/Mobile save to PlayStation, things get a little complicated. Follow these steps to link a PC/Mobile Genshin Impact account to a new PSN account:


  • Launch Genshin Impact on PS4/PS5
  • Follow the pop-up steps to link your Mihoyo account email

If you have already played Genshin Impact on PS4/PS5, then you can not link your PSN to a Mihoyo account. If you are logged into Genshin Impact on PlayStation at all, you will not be able to create a link. If you already have a Genshin Impact save on PlayStation and want to link your PC/Mobile Mihoyo account, you will need to create a brand new PSN account and link it as if you were a new player.


Also, be careful not to ignore the pop-up. The pop-up prompt only appears when you start the game for the first time after agreeing to the Terms of Service. If you ignore the pop-up, your PSN will connect to the game and therefore cannot log into a separate Mihoyo account.



Genshin impact is available now on PC, PS4, PS5 and mobile devices.





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